50JILI Privacy Policy for Philippine Users

This policy explains how personal information may be collected, used, stored, disclosed, and protected when you access our website or services. By continuing to use the platform, you acknowledge the data-handling practices described here. We process information for purposes such as account administration, service delivery, security, compliance, risk management, and customer communication, subject to applicable Philippine privacy requirements. Adults aged 21 and above should review this policy together with the current platform terms before registering or playing.

1. Information We Collect

We collect information that is reasonably needed to operate accounts, provide requested services, maintain platform security, meet compliance obligations, and improve the user experience. The information requested may depend on the feature you use and the verification requirements that apply. We do not treat optional data as mandatory unless it is needed for a stated purpose or required by law.

1.1 Personal Information

When you create or use an account, we may collect the following personal information:

• Full name and date of birth
• Email address and mobile number
• Residential address and postal code
• Government-issued identification details for account verification
• Payment details, such as a linked bank account or mobile wallet

1.2 Information Collected Automatically

When you access our website, certain technical and usage information may be collected automatically, including:

• IP address, browser type, and browser settings
• Device details and operating system
• Cookies and similar tracking technologies
• Website activity, navigation behaviour, and click patterns
• Transaction records and gaming activity

2. How We Use Your Information

50JILI uses personal information to operate and improve its services, support account access, process eligible transactions, and meet applicable legal or security requirements. Data is handled only for legitimate and transparent purposes described in this policy.

2.1 Main Purposes

• Creating, maintaining, and administering your account
• Verifying your identity and confirming that you are at least 21 years old
• Processing transactions and managing supported payment activity
• Deliver gaming services and process bet settlements.
• Provide account assistance and customer support.

2.2 Secondary Uses

• Improve existing services and develop new platform features.
• Send promotional offers and bonus updates when permitted by your communication preferences and current terms.
• Detect suspected fraud, prevent misuse, and maintain platform security.
• Meet applicable legal, regulatory, and compliance obligations.
• Tailor the user experience based on relevant account activity and preferences.

3. Sharing and Disclosure of Information

50JILI does not sell, rent, or trade your personal information. We may, however, disclose limited data when necessary for the purposes described below and in accordance with applicable data protection requirements.

3.1 Service Providers

We may provide necessary information to trusted third-party service providers that perform authorised functions on our behalf, subject to appropriate privacy and security controls.

• Payment processors and financial service providers involved in account transactions.
• Identity verification services used for account and integrity checks.
• Gaming technology providers and software developers supporting platform functions.
• Customer support systems used to manage player enquiries and account assistance.
• Marketing and analytics tools used where consent or another lawful basis applies.

3.2 Legal Requirements

We may disclose relevant information under the following circumstances:

• When disclosure is required by applicable law, authorised by law, or necessary to respond to a valid legal process.
• When disclosure is required or authorised by a government or regulatory authority
• To protect the rights, property, and safety of users and the platform
• To review suspected fraud, misuse, or unlawful activity

4. Data Security

50JILI applies reasonable safeguards designed to protect personal information against misuse, loss, unauthorised access, alteration, or disclosure. No online system is completely secure, so users should also keep their login details private and use a trusted device and network.

4.1 Technical Safeguards

• Protected data transmission where appropriate
• Server and firewall controls intended to reduce unauthorised access
• Routine reviews of security controls and potential vulnerabilities
• Additional account verification options where available
• Protected databases and backup processes

4.2 Organisational Safeguards

• Employee access restricted according to legitimate work requirements
• Confidentiality obligations and appropriate staff training
• Ongoing awareness of privacy and information-security practices
• Procedures for responding to and recovering from security incidents

5. Cookies and Similar Technologies

Cookies and related technologies may be used to support website functions, remember user preferences, and improve the browsing experience. These are small text files stored on a user's device. Available controls depend on the browser or device settings used.

5.1 Types of Cookies

• Essential Cookies: Strictly necessary cookies that support essential site functions
• Performance Cookies: Help us understand how visitors use the site
• Functional Cookies: Save your selected preferences
• Targeting Cookies: Support more relevant advertising

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may prevent some website features from working as intended.

6. Your Privacy Rights

50JILI respects your rights and your control over your personal information. Subject to applicable law, you may exercise the rights outlined below.

6.1 Access and Correction

You may review and update available personal details through your account settings. To request a copy of your information or correct inaccurate records, please contact player support. Identity verification may be required to protect your account privacy.

6.2 Deletion and Processing Restrictions

You may ask us to delete your personal information or limit how it is processed. Some records may still be retained where required for legal, compliance, security, or dispute-resolution purposes.

6.3 Data Portability

Where applicable, you may request your personal information in a structured, commonly used, and machine-readable format.

6.4 Marketing Opt-Out

You may stop receiving promotional emails and other marketing messages at any time by using the unsubscribe option included in the communication.

7. Data Retention

Personal information is kept only for as long as reasonably necessary to fulfil the purpose for which it was collected and to meet applicable legal or compliance requirements. When retention is no longer required, the information is securely deleted or permanently de-identified.

8. Privacy of Underage Persons

50JILI is intended only for adults aged 21 and above. We do not knowingly collect personal information from anyone below the permitted age. If such data is identified, we will review the matter and take appropriate steps to remove it, subject to applicable legal and record-keeping requirements.

9. Cross-Border Data Processing

Account information may be handled or stored in locations where privacy laws differ from those in the Philippines. Where cross-border processing applies, reasonable safeguards will be used in line with applicable data protection requirements.

10. Updates to This Policy

We may revise this privacy policy when our practices, services, or legal obligations change. Updates will appear on this page with a revised effective date. Please check this policy periodically to stay informed.